Click here to order a copy
About This Book:
*IMPORTANT UPDATE: “The fourth edition of Residential Performance Guidelines will be released on August 16, 2010. The fourth edition should be used for all contracts written after August 16, 2010. Contracts written prior to August 16, 2010, can still reference the third edition.” >
This objective reference can help builders and remodelers prevent and resolve customer complaints.
Sold in packs of 10.NAHB's Residential Construction Performance Guidelines were created to offer a third-party view of quality issues in residential construction (both new homes and remodeling).
The guidelines help define the point when a potential warranty item requires corrective action. Thousands of successful builders use the guidelines to lower their warranty costs by reducing inappropriate claims.
Includes Residential Construction Performance Guidelines for:
- Site Work and Foundation
- Floors, Walls, and Roofs
- Plumbing and Electrical, including Interior Climate Control
- Interior and Floor Finishes
- Fireplace and Wood Stove
- Concrete Stoops and Steps
- Garage, Driveways, and Sidewalks
- Wood Decks
- Landscaping
A Glossary and Index are also included.
Now the Residential Construction Performance Guidelines Consumer Reference makes it easy to provide a copy of the guidelines to every customer. Sold in affordable packs of 10, the Consumer Reference is a great addition to your warranty claims process and lets you:
- Help customers understand the basics of a properly constructed home and how it should perform during the warranty
- Prevent and resolve customer complaints without having to resort to arbitration or litigation
- Show prospects that you are a professional who consistently builds to meet or exceed accepted industry guidelines
No comments:
Post a Comment